Center Fielding 24 Million Calls A Year
Written by Meisha Perrin on January 3, 2013
By Meisha Perrin
A city-county joint 311 call center gets more than 2.4 million phone calls a year, a number that has held relatively steady for four to five years, according to Henry F. Sori, director of the community information outreach department of Miami-Dade County, which operates the center. To read the full article and the rest of the Miami Today issue, GO TO e-MIAMI TODAY, an exact replica of the printed edition.