Thamara Labrousse helps people in crisis stay on their feet as executive director of help line Switchboard of Miami
Members of the community faced with burning issues in their lives - from wanting to know how to apply for food stamps to seeking comfort when faced with illness or unemployment to coping with thoughts of suicide - have a unique resource to turn to, Switchboard of Miami.
The non-profit organization's staff and volunteers manning telephones around the clock handle about 168,000 calls a year from English-, Spanish- and Creole-speaking people needing a friendly, trained ear.
Heading the agency since July is a Haitian-American with more than 14 years' experience in social services and a passion for her work. She is Thamara Labrousse, who explained the organization's role and activities in an interview with Miami Today international editor Michael Hayes.
This is an excerpt from the weekly profile article published in Miami Today. To read the entire article in full, order this issue or subscribe to the print edition of Miami Today. |
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